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General Questions
How much is shipping and when can I expect my delivery?
We offer free shipping on all range hoods onl y. Free Shipping (Continental United States only)
Orders that qualify for this free shipping o ffer can onl y be deliver ed to locations in the Continental
United States. (Sorry, but this offer is no t for recipients in Alaska, Hawaii, Puerto Rico,
U.S.V.I.)
Parts and accessories shipping is calculated base on the item order.
All orders are processed within 2 days from the order being placed. All orders ship from South
San Francisco, CA and delivery can take between 5-7 amount of days for orders to arrive.
What does CFM stand for?
It stands for cubic feet per minute, measuring how much air is moving in a room per minute.
What is the require duct size?
6 inches.
How do I select the correct Range Hood?
1. Determine which mounting style will fit your kitchen: wall mount or under cabinet.
2. Measure the width of the space in your kitchen where you plan to install the range hood to choose the correct size. Standard widths are 30” and 36"
3. Determine the type of ducting you will use. Standard is 6" round or 10 x 3-1/4" retangular.
4. Measure the height of your ceiling to determine if you need extra chimney for installation. (Wall mounted range hoods)
Shipping & Return
What is your shipping policy?
We offer free shipping on all range hoods onl y. Free Shipping (Continental United States only)
Orders that qualify for this free shipping o ffer can onl y be deliver ed to locations in the Continental
United States. (Sorry, but this offer is no t for recipients in Alaska, Hawaii, Puerto Rico,
U.S.V.I.)
Parts and accessories shipping is calculated base on the item order.
All orders are processed within 2 days from the order being placed. All orders ship from South
San Francisco, CA and delivery can take between 5-7 amount of days for orders to arrive.
What is your return policy?
Returns
We offer refund and free return shipping if the unit is returned within the 30 days of receiving the product. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Returns shipping is included. Refund may take up to 7-10 business days to process after items is returned.
